Is there a way to put a form on a website that will post / insert the details into epesi as a lead or ticket? Can the ticket system be exposed to customers on a website?
epesi is designed with this type of functionality in mind. See the following post: viewtopic.php?f=8&t=117&p=486&hilit=users#p489 Currently we don't have a module for creating a public ticket, this would have to be custom designed module.