Fatal: Class 'Base_AdminModuleCommon' not found

koystewart

I keep getting this error when trying to finish an install:

Fatal: Class 'Base_AdminModuleCommon' not found in /nfs/www/WWW_pages/sara123/themcbridegroupllc.com/groupware/data/cache/common.php on line 784

line 782-786 of common.php:

efined("_VALID_ACCESS") || die('Direct access forbidden');

class Data_CountriesCommon extends Base_AdminModuleCommon {
public static function admin_caption() {
return "Countries";

I looked at the line 784 and it seems to be referencing a countries file in the admin data module?

Please advise, :?

Koy Stewart

shacky

Hi,
go to data/config.php, edit - change CACHE_COMMON_FILES to 0.

If error still occurs please do "SELECT * FROM modules ORDER BY priority" and paste output here.
What step of installation fails?

Cheers
Paul

koystewart

Paul-
Changing the cache_common_files setting in the config worked. It started processing again and then;

New Error,

Fatal: Class 'Base_ThemeCommon' not found in /...../groupware/modules/Libs/Leightbox/LeightboxCommon_0.php on line 13

Koy

shacky

Hi
this error occurs on your local installation? Or is it available from the internet? I can take a look if it's on some hosting... The error occurs because for some reason the loading sequence is not valid - it loads first Libs_Leightbox instead of Base_Theme .... Snapshot of modules table would be helpful to diagnose that I'm right 🙂

Paul

koystewart

I created a log in for you:
https://mysql506.opentransfer.com/phpMyAdmin/index.php">
https://mysql506.opentransfer.com/phpMyAdmin/index.php

un: *****
pw: *****

you can read/write

thanks, a bunch

Koy

shacky

Hi,
I am wrong - it is in first step of installation, can you provide full backtrace?

Paul

koystewart

Hello,
Paul if i knew what that was i totally would. LOL Is it like a reverse traceroute? Is it a mysql function or a web server function? if it is a web server function i don't have access. I only have ftp access to the web server.

shacky

Hi Koy,
Yes, it would be easier if you will give me url and ftp access to directory where epesi is. Mysql database login i already have. I can check then what is wrong.

Paul

golabtomek

I have the same problem.
I changed the cache_common_files to 0. I have now this error: Fatal: Class 'Base_ThemeCommon' not found in .../crm/modules/Libs/Leightbox/LeightboxCommon_0.php on line 13

nothing helps. How can i fix this? I have the newest version, i don't know what is wrong.

ethnar

Hello golabtomek,

Seeing as it's recurring issue, we'll discuss possible solution to eliminate this problem on all installations.
In the meantime, I'm uploading alternate version of LeightboxCommon that should resolve this issue. Unzip that file to modules/Libs/Leightbox/ .

Hope this helps,
Arek

cbustos

Same problem with my fresh installation...

Fatal: Class 'Base_AdminModuleCommon' not found in /home/sagencl/public_html/crm/modules/Data/Countries/CountriesCommon_0.php on line 12

I´ve replaced the file you suggest above but still have the problem.

any clue??

Thanks in advance

ethnar

Hello cbustos,

Can you tell us what http server and php version you're using?
Are you using any php accelerator? If yes, please try to run epesi with that accelerator disabled.

Kind regards,
Arek

ethnar

For anyone having an issue with "Class 'Base_AdminModuleCommon' not found" error, please download attached script, unzip it to your epesi folder and run it (in your browser, http://<epesi folder>/modulesup.php). This should fix the problem.

Kind regards,
Arek

erwin

After "Failure 500" error, I had deleted the data directory, I install this patch and run, still got 500 error, but finally got the epesi dashboard but no CRM/Filters was on. In the right-up corner is a message "Please install modules..." and link to module setup. I tried to install applets and some of them was OK, but get this error when trying to install CRM module "Contacts":

[quote:1xyqcp8o]Type: 256
Message: mysqlt error: [1062: Duplicate entry 'crm_company' for key 'PRIMARY'] in EXECUTE("INSERT INTO recordbrowser_datatype (type, module, func) VALUES ('crm_company', 'CRM_ContactsCommon', 'crm_company_datatype')")
File: /home/test/public_html/epesi/libs/adodb/adodb-errorhandler.inc.php
Line=77
error backtrace:
[PHP core called function]
function called: handle_epesi_error(256, "mysqlt error: [1062: Duplicate entry 'crm_company' for key 'PRIMARY'] in EXECUTE(\"INSERT INTO recordbrowser_datatype (type, module, func) VALUES ('crm_company', 'CRM_ContactsCommon', 'crm_company_datatype')\") ", "/home/test/public_html/epesi/libs/adodb/adodb-errorhandler.inc.php", 77, Array ("mysqlt", "EXECUTE", 1062, "Duplicate entry 'crm_company' for key 'PRIMARY'", "INSERT INTO recordbrowser_datatype (type, module, func) VALUES ('crm_company', 'CRM_ContactsCommon', 'crm_company_datatype')", false, Object (ADODB_mysqlt), "INSERT INTO recordbrowser_datatype (type, module, func) VALUES ('crm_company', 'CRM_ContactsCommon', 'crm_company_datatype')", false, "mysqlt error: [1062: Duplicate entry 'crm_company' for key 'PRIMARY'] in EXECUTE(\"INSERT INTO recordbrowser_datatype (type, module, func) VALUES ('crm_company', 'CRM_ContactsCommon', 'crm_company_datatype')\") "))

File: /home/test/public_html/epesi/libs/adodb/adodb-errorhandler.inc.php
line 77[/quote:1xyqcp8o]

ethnar

I'm really not sure how that would be possible. It seems as if you were installing epesi and mid-installation switched the DB to one of your previous installations or you submitted one of the steps of installation twice (refresh or click submit again).

I recommend starting from scratch, empty /data/ folder, clean up the database and make sure you don't accidentally submit some step twice.

After that, when you get the error 500 during installation, run the script http://<epesi folder>/modulesup.php and then start epesi. It should be working.

Kind regards,
Arek

erwin

I did again a clean installation. First, I droped the epesi database, delete the epesi home directory, copy again the epesi distribution, put the modules_manager.php in /epesi/modules/ , then the modulesup.php. I had run the setup, everything smooth to the module search page, run about a minute then got the Failure 500 error. I open another tab and run the modulesup.php, return to the setup page, hit ok and I got the login screen. Then, the dashboard look like:

I follow the modules link sugested and try to install uninstalled modules but the same error appear... I am @#$%^...

Thank u for further help!

ethnar

From your description:[quote:a3okyrhy](...) put the modules_manager.php in /epesi/modules/(...)[/quote:a3okyrhy]I understand you're copying/moving epesi files around. Files like module_manager.php shouldn't be moved from the include folder.

Did you move any other files around? After or before installing epesi? Looking that you're missing CRM/Filters module (top right corner of the screenshot), please check path /modules/CRM/Filters/ and you should find there 3 files and 2 folders. If you can find them, are you sure you were not moving any of those files/folders during and/or before installation?

The package that is available for download contains all the files necessary and all of them are placed in their respective folders. They should be extracted preserving those paths.

Kind regards,
Arek

erwin

I will try again, in romanian language we have an expression: "the trying has no death". 🙂

erwin

Finally, it works! I've wrong copied the module_manager.php (the patch provided in the other thread) in the /epesi/modules/ instead /epesi/include. The Failure 500 appear, I've run the modulesup.php patch and after that every thing is installed corectly.

Thank again!
Greetings from Timisoara, Romania! 8)

ethnar

Great to hear!

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