applet errors immediatly after installation

nickbarnhart

So I am trying to beta test this software on a shared linux server with godaddy.com on php 5.0 so on and so forth and the installtion goes through just fine other then an htaccess error i keep getting. Which i will post below.

Options -Indexes
php_value memory_limit "64M"
php_flag magic_quotes_gpc off
#SecFilterEngine Off

It says my server settings don't match the default htaccess file of epesi , but thats not the biggest issue. I can get it to install just fine. but when I go to add an applet by simple selecting add applet , and I am trying to add the Contacts applet , it shows me all these errors below? Everytime. and I have re-installed on 2 different host atleast 15 times with 3 different web browsers. And everytime i get this error and then it won't do anything after this.

If i do not mess with the contacts applet it works fine. However that kinda defeats the purpose? I have used this software before and last time it work just fine and how no issues with anything. But how do i resolve this problem?

ype: 8
Message: Undefined offset: 141
File: /home/content/61/7027561/html/crm/data/cache/common.php
Line=7839
error backtrace:
File: /home/content/61/7027561/html/crm/data/cache/common.php
line 7839
function called: handle_epesi_error(8, "Undefined offset: 141", "/home/content/61/7027561/html/crm/data/cache/common.php", 7839, Array (#17))

File: /home/content/61/7027561/html/crm/modules/Utils/RecordBrowser/RecordBrowser_0.php
line 2197
function called: cut_string("John Hoffer", 15)

[PHP core called function]
function called: mini_view(Array (Array (#3), Array (#3), Array (#3)), Array (1), Array ("ASC", "ASC", "ASC"), Array ("CRM_ContactsCommon", "applet_info_format"), 15, Array (true, false, true, false, false, "fav"), Array ("Contacts", true, null, 1, "body", Array (#0), Array (#0), Array (#1), "6"))

File: /home/content/61/7027561/html/crm/include/module.php
line 793
function called: call_user_func_array(Array (Object (Utils_RecordBrowser), "mini_view"), Array (Array (#3), Array (#1), Array (#3), Array (#2), 15, Array (#6), "Array (\"Contacts\", true, null, 1, \"body\", Array (#0), Array (#0), Array (#1), \"6\")"))

File: /home/content/61/7027561/html/crm/include/module.php
line 713
function called: get_html_of_module(Object (Utils_RecordBrowser), Array (Array (#3), Array (#1), Array (#3), Array (#2), 15, Array (#6), "\"Array (\\"Contacts\\", true, null, 1, \\"body\\", Array (#0), Array (#0), Array (#1), \\"6\\")\""), "mini_view")

File: /home/content/61/7027561/html/crm/modules/CRM/Contacts/Contacts_0.php
line 39
function called: display_module("Object (Utils_RecordBrowser)", Array (Array (#3), Array (#1), Array (#3), Array (#2), 15, Array (#6), "\"\\"Array (\\\"Contacts\\\", true, null, 1, \\\"body\\\", Array (#0), Array (#0), Array (#1), \\\"6\\\")\\"\""), "mini_view")

[PHP core called function]
function called: applet(Array (true, false, true, false, false, "fav"), "\"\\"\\\"Array (\\\\"Contacts\\\\", true, null, 1, \\\\"body\\\\", Array (#0), Array (#0), Array (#1), \\\\"6\\\\")\\\"\\"\"", "6")

File: /home/content/61/7027561/html/crm/include/module.php
line 793
function called: call_user_func_array(Array (Object (CRM_Contacts), "applet"), Array (Array (#6), "\"\\"\\\"\\\\"Array (\\\\\"Contacts\\\\\", true, null, 1, \\\\\"body\\\\\", Array (#0), Array (#0), Array (#1), \\\\\"6\\\\\")\\\\"\\\"\\"\"", "6"))

File: /home/content/61/7027561/html/crm/modules/Base/Dashboard/Dashboard_0.php
line 108
function called: get_html_of_module(Object (CRM_Contacts), Array (Array (#6), "\"\\"\\\"\\\\"\\\\\"Array (\\\\\\"Contacts\\\\\\", true, null, 1, \\\\\\"body\\\\\\", Array (#0), Array (#0), Array (#1), \\\\\\"6\\\\\\")\\\\\"\\\\"\\\"\\"\"", "6"), "applet")

File: /home/content/61/7027561/html/crm/modules/Base/Dashboard/Dashboard_0.php
line 64
function called: display_dashboard("1")

File: /home/content/61/7027561/html/crm/modules/Base/Dashboard/Dashboard_0.php
line 27
function called: dashboard()

[PHP core called function]
function called: body()

File: /home/content/61/7027561/html/crm/include/module.php
line 793
function called: call_user_func_array(Array (Object (Base_Dashboard), "body"), Array ())

File: /home/content/61/7027561/html/crm/include/module.php
line 713
function called: get_html_of_module(Object (Base_Dashboard), null, null)

File: /home/content/61/7027561/html/crm/modules/Base/Box/Box_0.php
line 148
function called: display_module("Object (Base_Dashboard)")

File: /home/content/61/7027561/html/crm/include/epesi.php
line 196
function called: body()

File: /home/content/61/7027561/html/crm/include/epesi.php
line 252
function called: go(Object (Base_Box))

File: /home/content/61/7027561/html/crm/process.php
line 32
function called: process("Base_HomePage_load=1", false)

jasiek

Please first disable option in config.php located in data directory:
define("CACHE_COMMON_FILES",1);
change it to:
define("CACHE_COMMON_FILES",0);

This at least will give exact error message. Another thing to check for would be accelerator in PHP. We found that most accelerators are incompatible. Please post your results here.

nickbarnhart

what about the htaccess error as well? anything to resolve that because i did not have this error last time?

jasiek

You can ignore .htaccess error. If the installation goes fine than don't worry about it.

nickbarnhart

another noob question I am on shared hosting at godaddy.com where would i check for the accelerator in PHP , and how to possibly disable it?

Also i even used the easyinstall.php file as well for this?

jasiek

Please let me know if the application works fine without adding Contacts applet. Maybe it is broken - we made so many changes 🙁

Few things to keep in mind:
- when epesi crashes the safest method is to reload it (F5 for example)
- you can try to empty browser's cache
- try to login as a different user, start with empty Dashboard and keep adding applets

Please report errors here.

jasiek

The best way to see if the accelerator is enabled or not is to run phpino.
Login to epesi as administrator and go to the address:
http://yourepesiinstallation/admin
You will see a very simple menu. Click on PHP info.
Then use "find" function of your browser to search for "accelerator" string or just browse for any extensions.

nickbarnhart

Ok i am getting ready to do 1 more brand new installation , i reloaded all new files on the server and dropped the tables on the db . And i will go ahead and add the apps and see exactly what happens . And as far as a reload goes like a refresh it does nothing when i do that it won't even show a login panel when this contact app is activated and that error pops up.

heres what it shows me during installation

Downloaded file: config.php

Average download speed: 390 bytes per second

This utility will download the file:

http://downloads.sourceforge.net/projec ... ror=master

to the local directory and unpack it.

Please be patient during the file download...
The wait time depends on your server's connection speed
(timeout is set to 5 minutes).

I SELECTED NEXT
--------------------------------------------------------------------------------------------------------------------------------

Downloaded file: epesi.zip

Checking integrity:
md5 should be: 19cff783ae0c786b8371bbf95197fc99
md5 of the file: 19cff783ae0c786b8371bbf95197fc99
OK

File epesi.zip was downloaded successfully and integrity verified.
Average download speed: 117684 bytes per second

Downloaded file: pclzip.lib.php

Checking integrity:
md5 should be: ead334b034ed780460017929521a3ed2
md5 of the file: ead334b034ed780460017929521a3ed2
OK

File pclzip.lib.php was downloaded successfully and integrity verified.
Average download speed: 296097 bytes per second

In the next step downloaded files will be extracted and epesi setup program will start.
Please be patient ... extraction can take several minutes.

I SELECTED NEXT AGAIN
-------------------------------------------------------------------------------------------------------------------------------

Welcome to epesi framework setup!

Please read and accept license

SELECT ACCEPT
------------------------------------------------------

Welcome to epesi framework setup!

Hosting compatibility:

Your hosting is not compatible with default epesi root .htaccess file. You should tweak it yourself.
Default .htaccess file is:
Options -Indexes
php_value memory_limit "64M"
php_flag magic_quotes_gpc off
#SecFilterEngine Off

--------------------------------------------------------------------------------------------------------------------------------

db INFO WAS INPUTED CORRECTLY AND PROCESS WENT THROUGH FINE .

PERFORMED FULL INSTALLATION

INSTALLLATION COMPLETED . NOW ONTO ADDING APPLETS.

SHOUTBOX APPLET ADDED FINE !

SALES OPPORTUNITY ADDED FINE !

CALCULATER ADDED FINE , I MEAN EVERYTHING SEEMS TO BE WORKING BUT NOW THAT I HAVE THINGS GOING I REALLY DON'T WANT THE CONTACTS APPLET TO SCREW IT ALL UP?

SO WHAT DO YOU WANT ME TO DO?

CAUSE I CAN MANUALLY ADD CONTACTS NO PROBLEM , NOTES ETC ETC . BUT WHENEVER I TRY TO PUT THE CONTACTS APPLET ON THE FRONT PAGE IT GIVES ME THE ERROR AND THEN THE ENTIRE THING CRASHES.

jasiek

Please do not add this applet!
We verified that there is a problem with the code. It will be fixed in the next release.

I apologize for any inconvenience.

nickbarnhart

hey i am getting an smtp error while using gmail. I can recieve mail but not send it . i am using smtp.gmail.com as outgoing with ssl security and smtp authorization required? any ideas on how gmail smtp settings go?

jasiek

Hi,
Here is the link: http://mail.google.com/support/bin/answ ... swer=78799
You can use ports 465 or 587 for SMTP. Please make sure that SSL is running on your server (it is enabled).

Gmail settings in Roundcube/epesi

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