Hello ladies and gents,
I'm a new user of epesiBIM but so far I really like what I've seen. I've got it running after a couple mishaps and it has been running great for over a week now. Earlier today one of my guys came up to me and said they were getting error messages when they tried to add a new entry in the phonecall module. The error log is extra long so I'm unable to include a screen cap here but this is what the message says:
---
Type: 8
Message: Undefined index: phone
File: C:\Inetpub\epesi\epesi\modules\CRM\PhoneCall\PhoneCallCommon_0.php
Line=265
error backtrace:
File: C:\Inetpub\epesi\epesi\modules\CRM\PhoneCall\PhoneCallCommon_0.php
line 265
function called: handle_epesi_error(8, "Undefined index: phone", "C:\Inetpub\epesi\epesi\modules\CRM\PhoneCall\PhoneCallCommon_0.php", 265, Array (Array (#20), false, Array (#1), "4", "P", "phone", Array (#31), "Phone", "Phone"))
File: C:\Inetpub\epesi\epesi\modules\CRM\PhoneCall\PhoneCallCommon_0.php
line 233
function called: display_phone(Array (#20), false, Array ("phone"))
[PHP core called function]
function called: display_phone_number(Array (#20), false, Array (#11))
File: C:\Inetpub\epesi\epesi\modules\Utils\RecordBrowser\RecordBrowserCommon_0.php
line 46
function called: call_user_func(Array ("CRM_PhoneCallCommon", "display_phone_number"), Array (#20), false, Array (#11))
File: C:\Inetpub\epesi\epesi\modules\Utils\RecordBrowser\RecordBrowser_0.php
line 124
function called: get_val("phonecall", "Phone Number", Array (#20), false, Array (#11))
File: C:\Inetpub\epesi\epesi\modules\Utils\RecordBrowser\RecordBrowser_0.php
line 781
function called: get_val("Phone Number", Array (#20), false, Array (#11))
File: C:\Inetpub\epesi\epesi\modules\Utils\RecordBrowser\RecordBrowser_0.php
line 264
function called: show_data(Array ("6", Array (#2)), Array (), Array ("ASC", "ASC", "ASC"))
[PHP core called function]
function called: body()
File: C:\Inetpub\epesi\epesi\include\module.php
line 793
function called: call_user_func_array(Array (Object (Utils_RecordBrowser), "body"), Array ())
File: C:\Inetpub\epesi\epesi\include\module.php
line 713
function called: get_html_of_module(Object (Utils_RecordBrowser), null, null)
File: C:\Inetpub\epesi\epesi\modules\CRM\PhoneCall\PhoneCall_0.php
line 27
function called: display_module("Object (Utils_RecordBrowser)")
[PHP core called function]
function called: body()
File: C:\Inetpub\epesi\epesi\include\module.php
line 793
function called: call_user_func_array(Array (Object (CRM_PhoneCall), "body"), Array ())
File: C:\Inetpub\epesi\epesi\include\module.php
line 713
function called: get_html_of_module(Object (CRM_PhoneCall), null, null)
File: C:\Inetpub\epesi\epesi\modules\Base\Box\Box_0.php
line 148
function called: display_module("Object (CRM_PhoneCall)")
File: C:\Inetpub\epesi\epesi\include\epesi.php
line 196
function called: body()
File: C:\Inetpub\epesi\epesi\include\epesi.php
line 252
function called: go(Object (Base_Box))
File: C:\Inetpub\epesi\epesi\process.php
line 32
function called: process("_qf__libs_qf_fb8570f2c9c409e5972ccc0fcb8f1312=&submited=1&filter__employees=6&filter__related_to=__NULL__&submit=Show&__action_module__=%2FBase_Box%7C0%2FCRM_PhoneCall%7Cmain_0%2FUtils_RecordBrowser%7Cphonecall", false)
---
I'm not very tech savvy and have gone as far as I could with this error message in regards to figuring out what is wrong so I am really hoping that someone could help me out here or throw me a bone as to troubleshooting this 🙂
Thanks!