Contacts Import

hurst75

Ok, new problem.

Importing contacts. I've mapped the fields and uploaded a csv file. The file is then processed and finally I get a pop up window saying "failure (500)".

I'm not sure where the error log for this would be? Any help?

Thanks in advance (again!)

shacky

Hi,
probably your hosting forbids setting memory limit or time limit from php script. It can be also caused by very big file, or your host has too little memory... 500 error is usualy because php script was killed.

Some hints:
XLS import is memory consuming, try using CSV (excel can convert xls to csv).
You can also try with 1 row csv file.
If 1 row csv doesn't work try comment out lines 192-193 and 374-375 from modules/Premium/Import/Import_0.php...

Paul

ethnar

Hello,

There was also an error regarding import and CRM/Contacts/AccountManager module. If you have that module installed and map Account Manager field, it will cause an error.

This issue is fixed for the next release, coming really soon.

Kind regards,
Arek

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