Only full installation is completed with success

hermesfranklin

Greetings
I'm from Brazil and my English is based on a google translate, then ask a little patience.

I'm serious problem, would love to start my studies on top of CRM, however can not achieve the minimum installation, nor any of the other options such as CRM and Bug, CRM and Sales ... I can only complete the installation when I choose "Full Installation", the error happens after the step where I choose 'local php.ini', is presented to me an alert (); saying "Failure (500)" and the title says localhost: as I processeder this case? thank you for your attention and sorry if it is not in the form of relief, as I check the log of this error to post here too?

use apache + php on windows

hermesfranklin

Greetings, I am having trouble starting my studies on top of epesi because I'm only managing to complete the installation when I choose the option 'Full installation', otherwise it has to choose the method error after "local php.ini settings", features an alert saying 'Failure (500)', i need install minimal install first option.

using: Windows 7 + Apache 2.2.21 + PHP 5.3.10

I'm from Brazil and do not speak English, I hope to translate my understanding of

jasiek

Hi,
Please check your .htaccess file, logs for Apache and PHP.
Here are general quidelines on how to troubleshoot your installation problem:
viewtopic.php?f=6&t=496

hermesfranklin

Sorry but I could not understand the guide does not apply in my case apparently can not find an explanation of installation options do not work and the other out, what changes from one facility to another? I think that it accepts the full version, there is no problems with my local server, and should logically accept a more clean, found no error in the logs of Apache, PHP and. htaccess exists but do not understand WHAT to check it, I realized that there is such log error after installation: epesi \ data \ firstrun.log:

2012-03-05 14:31:30: installing "Base" ...
2012-03-05 14:31:52: done (22.267402172089s).
2012-03-05 14:31:52: creating admin user ...
2012-03-05 14:31:53: done (0.43920278549194s).
2012-03-05 14:31:53: setting mail server ...
2012-03-05 14:31:53: done (0.092485904693604s).
2012-03-05 14:31:53: Installing modules ...
* 2012-03-05 14:31:53 - Applets/Calc (0.073599100112915s)
* 2012-03-05 14:31:53 - Applets/Clock (0.043916940689087s)
* 2012-03-05 14:31:53 - Applets/Google (0.070373058319092s)
* 2012-03-05 14:31:53 - Applets/Host (0.050007104873657s)
* 2012-03-05 14:31:53 - Applets/Note (0.076794147491455s)
* 2012-03-05 14:31:53 - Applets/RssFeed (1.2153191566467s)
* 2012-03-05 14:31:54 - Applets/Calc (0.0006721019744873s)
* 2012-03-05 14:31:54 - Applets/MonthView (

???

ethnar

Hello,

Failure 500 error means there was a generic error while executing the script and there's always a message generated on such error. Depending on the php configuration, the error message should at the very least be stored in apache error.log. Best thing to do is to check your php.ini configuration and make sure you have error reporting set to E_ALL and that error logging is enabled.
It is true it's very unusual that full installation goes through, yet CRM installation doesn't work, but most of the regular troubleshooting still applies here. We don't know how such situation could occur, so tracking every step is necessary here.

Kind regards,
Arek

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