Error Message: Undefined index: login in version 1.3

daniel

Hi,

Today appeared to me this error in version 1.3 :



Message: Undefined index: login

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/CRM/Contacts/ContactsCommon_0.php

Line=854

error backtrace:

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/CRM/Contacts/ContactsCommon_0.php

    line 854

    function called: handle_epesi_error(8, "Undefined index: login", "/usr/local/apache/www/htdocs/serwer.pl/epesi/modules/CRM/Contacts/ContactsCommon_0.php", 854, Array (Array (#22)))

[PHP core called function]

    function called: check_new_username(Array (#22), Array ())

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/Libs/QuickForm/3.2.11/HTML/QuickForm.php

    line 1586

    function called: call_user_func(Array ("CRM_ContactsCommon", "check_new_username"), Array (#22), Array ())

[PHP core called function]

    function called: validate()

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/Libs/QuickForm/QuickForm_0.php

    line 82

    function called: call_user_func_array(Array (Object (HTML_QuickForm), "validate"), Array ())

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/Utils/RecordBrowser/RecordBrowser_0.php

    line 1120

    function called: __call("validate", Array ())

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/Utils/RecordBrowser/RecordBrowser_0.php

    line 1120

    function called: validate()

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/CRM/Contacts/Contacts_0.php

    line 267

    function called: view_entry("add", null, Array (Array (#1), "PL", "", "0"))

[PHP core called function]

    function called: new_contact(392)

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/include/module.php

    line 793

    function called: call_user_func_array(Array (Object (CRM_Contacts), "new_contact"), Array (392))

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/include/module.php

    line 713

    function called: get_html_of_module(Object (CRM_Contacts), 392, "new_contact")

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/modules/Base/Box/Box_0.php

    line 141

    function called: display_module("Object (CRM_Contacts)", 392, "new_contact")

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/include/epesi.php

    line 209

    function called: body()

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/include/epesi.php

    line 265

    function called: go(Object (Base_Box))

File: /usr/local/apache/www/htdocs/serwer.pl/epesi/process.php

    line 32

    function called: process("_qf__libs_qf_821e0d36159df0285bc6fbf20cb5fa7e=&submited=1&paste_company_info=Wstaw%20dane%20firmy&last_name=Rasa%C5%82a&first_name=Przemys%C5%82aw&company_name=392&company_name__search=&title=Stanowisko%20ds.%20informatyki%20i%20statystyki%20%E2%80%93%20administrator%20systemu&work_phone=%2B48%2041%20357%206001&mobile_phone=&fax=%2B48%2041%20357%206007&email=admin%40pinczow.pl&web_address=http%3A%2F%2Fwww.pinczow.pl%2F&address_1=ul.%20Zacisze%205&address_2=&city=Pi%C5%84cz%C3%B3w&country=PL&postal_code=28-400&permission=2&related_companies__search=&related_companies=&group=&__action_module__=%2FBase_Box%7C0%2FCRM_Contacts%7Cmain_ae0c3d69c61159e421cd4795ae33c476%2FUtils_RecordBrowser%7Ccontact", false)

Please help. This error was in 1.2 and now is in 1.3 also.

The problem occurs when the field position for a person is very long and form is no control over the length of the field.

Best regards,

Daniel

ethnar

Hello,

The error you posted doesn't seem to be related to any other field that "Login". It appears that this field value was not submitted propely.
Please go to Menu->Administrator->Record Browser, select "Contacts" in the drop down, switch to tab "Manage Fields" and find a row where field is "Login". Make sure the "orb" in the actions column for that row is green (not gray).
Also check the form itself if the field "Login" is there when you are trying to add a new contact and please post that information. What permission level do you have when creating a new contact?

For some reason the value of field 'login' is not sent in the request and that's why the validation throws error. Most likely reason is that the field is hidden for your particular user when creating a contact.

Kind regards,
Arek

daniel

Hi,

Problem is only when:

1. Add a new contact, and such as e-mail address I will add a space.
2. When I add a contact it does not have any validation errors
3. I click save again and then get this error.

When a contact is added and everything is ok there is no error.

Best regards,

Daniel

2012-04-23 11-58-13_System CRM - Administration_ Control Panel.jpg

2012-04-23 12-02-51_System CRM - Contacts_ New record.jpg

2012-04-23 12-04-39_System CRM - Contacts_ New record.jpg

ethnar

Hello,

Lack of validation errors and the display error in auto-multi that is visible on the screenshot (button is much bigger) indicate there's a Javascript error that's causing problems here. Can you check your console (F12->Console) for any Javascript errors? The best way to do that is to open new tab, press F12, switch to console and navigate to the point where you encountered problem. Then, every time you perform a click to navigate, make sure to check the console for possible errors. If there's an error, please post it here along with the exact link/button you clicked that caused the error to appear.

Kind regards,
Arek

daniel

2012-04-23 19-13-59_System CRM - Kontakty_ Nowy.jpg

ethnar

Hello,

This particular javascript error means that certain DOM element was not found on the page. In Contacts, it most likely means that either field "Username", "Set Password", "Confirm Password" or "Access" was not found. These fields are hidden (using JS) when field "Login" is empty and they should show up in the form when the user selects a position in "Login" field.

Can you verify through administrator that all the fields like "Set Password", "Username", "Confirm Password" and "Access" are present and enabled in contacts?

Kind regards,
Arek

daniel

[quote="Ethnar":9to93t12]Hello,
Can you verify through administrator that all the fields like "Set Password", "Username", "Confirm Password" and "Access" are present and enabled in contacts?
[/quote:9to93t12]

2012-04-24 16-51-32_System CRM - Administracja_ Panel Kontrolny.jpg

ethnar

Everything seems to be in order. A more thorough investigation will be required. I'll be sending a PM.

Kind regards,
Arek

ethnar

Just wanted to write here that I can confirm the issue is present in 1.3 and affect creating contacts from Company View.

We'll try to resolve this issue soon and include the fix in version 1.3.1 that will be available in the very near future.

Thank you Daniel for this bug report and your help in tracking this issue.

Kind regards,
Arek

ethnar

The problem was located and a fix was created.

All that's needed is an adjustment in a single file, so I'm happy to provide a simple patch that will resolve this issue. Simply unzip the attached file on top of your 1.3 EPESI installation and the issue should be resolved.

Thank you for your continued support.

Kind regards,
Arek

daniel

I tested and confirm it is ok 🙂

daniel

Hello,

Today on new instalation of Epesi I have Undefined index: login .
After change file Contacts_0.php is still the same error.

Last time file exchange has helped and now no .

Best regards,

Daniel

ethnar

Hello,

Can you tell me if the steps to reproduce the error are exactly the same as you described in 3rd post in this thread:

Problem is only when:

1. Add a new contact, and such as e-mail address I will add a space. 2. When I add a contact it does not have any validation errors 3. I click save again and then get this error.

Can you also confirm that all the fields in contacts are enabled (specifically the Login, Username, Password, Access, etc.)
Are you getting any JS errors at any stage between starting up EPESI and the point when you get the error?

We'll need some more information to pinpoint the problem here.

Kind regards,
Arek

daniel

[quote="Ethnar":12vyrvvb]
Can you also confirm that all the fields in contacts are enabled (specifically the Login, Username, Password, Access, etc.)
[/quote:12vyrvvb]
YES

[quote="Ethnar":12vyrvvb]
Are you getting any JS errors at any stage between starting up EPESI and the point when you get the error?
[/quote:12vyrvvb]
NO ERROR only this one

[quote="Ethnar":12vyrvvb]
We'll need some more information to pinpoint the problem here.
[/quote:12vyrvvb]

I imported Companies and Contacts are not allocated to the Company
The problem occurs when Edit contact, and I want to assign to the Company
In Epesi I have 2 users admin and other users with the same rights
This problem occurs only at the second user

Best regards,

Daniel

ethnar

Hello,

If the steps to reproduce the error involve editing record (instead of creating a new one) it's a new issue, not something the patch included in this thread can fix.

Can you please double-check if both users have the same permissions? That includes having a contact assigned that belongs to a main company (employee permission).
Also, can you check the permissions on the contact RecordSet, view/edit access, and the most important part: fields enabled.

Kind regards,
Arek

daniel

I made a test and give this user all rights:

Administrator
Employee Administrator
Customer Administrator
User
Customer
Customer Manager
Employee
Employee Manager
Moderator
Super administrator

and then there is no error.

ethnar

The problem was most likely with mixed permissions on management fields.

In the upcoming version 1.3.1 the whole permission management is slightly altered, removing the Employee Manager and other permissions and relying completely on Contacts field Access.

Kind regards,
Arek

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