Hello,
The interface of managing the Quick Access settings is not exactly perfect and may quite easily confuse anyone, let me explain it a bit.
Every option has 3 checkboxes. Selecting them enables the quick access button in a particular area of the interface:
- first one adds new menu, displayed to the right of Home button
- second adds a button on the right side of the ActionBar when user is on the Dashboard
- third adds a button in the "Launchpad" leightbox, accessible through the button placed on the left side of the Search/Logout box.
To verify that the feature is working correctly go to Administrator->Default user settings->Quick access, pick an option (like Help: About) and check all 3 checkboxes, click "Save" and then check all 3 places to see if the buttons appears. Please note that you don't need to log on a newly created user to see these changes - the way the system works, all users are running the default settings unless they change something themselves, so your user should be affected by this change as well and you should see links to Help: About in these 3 places.
I can also tell you that I tested this myself just now and it's all working properly.
Another reason as to why you may not see these buttons on the newly created user is because that user doesn't have access to that area of the system. To verify that, simply log in as the new user and check if corresponding entry is available through regular menu. If it's not there, you will need to first provide access for this user to see the data, then the Quick Access buttons will kick-in automatically.
Hope this helps,
Arek