adding attacments error test.docx: Failed to open temp direc

pelicanit

on version 1.52 and trying to add a note with attachment it creates the note butt fails to upload attachment
with error test.docx: Failed to open temp directory

I have checked the tmp path appears to exists ok

Any ideas please

thanks

Richard

ajb

Probably your http server doesn't have rights to write into temporary directory.

pelicanit

can you please confirm what the tmp dir is for upload and where it is set as all I can see is path to the session tmp dir.
and that appears ok

Thanks and regards
Richard

pelicanit

I have sorted this now thanks

Richard

jasiek

Richard,

It would be useful if you could give us and other users of this forum an idea how did you solve it. We know that you had a problem but stating simply: "I have sorted this now" does not provide any clues where to look for a solution. Please update this post if you can.

Thanks,

pelicanit

Sorry, I should of expanded.

As we are running on server running virtual sites on a dedicated blueonyx server, it appeared it was using the tmp directory
in the virtual site root rather than in the root folder for EPESI, this was causing a problem, plus reset data directory security in folders with in it

1. With php Register Globals: set to off, the basedir was not allowing access to the tmp folder outside of the allowed paths
2. Changed it so tmp was going to a tmp folder with in the web/espsei directory, thus meeting security requirements of basedir settings
3. when setting I used the full unix path /home/.sites/xxxx/xxx/ to match the epesi Local Dir: path settings as in the EPESI config.php
4. set the permissions on the tmp folder to allow write / read and reset the folder security in data folder on the attachment / upload directories for read /write

thanks and regards
Richard

jasiek

Richard,

Thank you for explaining how you fixed the problem 🙂

jerry

Would you mind sharing the code that worked for you? I can't figure out the syntax to load an attachment.

Thanks

Epesi ENS | Epesi Academy | epesi.cloud PaaS | GitHub

Help Me! | Download from SourceForge