Email Password error

padso

Hi,

one of our users can not login into his imap/email because of "wrong password".

I think its because of his password. it contains the following symbols :

!=/!)(%

is this normal?

ajb

Well, I think that it should be working. Mine password also contain one of this special chars. I've checked that password using exactly this string of special chars is working properly. I can log into my account with such password.

padso

Well... Can i send you the complete Password to check it? (PM)

ajb

Of course you can, but I am afraid that it may be server specific. Could you just iterate over your password and check what exactly creates an issue? (Set password to the mail account to simpler version of your password, and check if roundcube will connect - e.g. replace all special chars with zero)

Regards,
Adam

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