Can't Login to Gmail

pmaxx

Greetings;

I'm getting a strange error. It has been happening for a while, and I have not been able to figure it out. When I try to use the gmail account (it is not the default email account) I get the spinning cube, and finally I get a Roundcube login screen (I can't login from there either).

Checking the roundcube error file I see: "could not connect to ~~[url=ssl://imap.gmail.com:993]~~ssl://imap.gmail.com:993[/url] connection timed out"

If I turn ssl off I get: "could not connect to imap.gmail.com:143 connection timed out"

Shouldn't there be an https:// or http:// before imap.gmail.com? (in the connection string, not the admin panel settings)

Thanks in advance!
Paul

ajb

Settings that I've used:

Server: imap.gmail.com
Login: user@gmail.com
Security: SSL

If you've got two step verification you have to generate application specific password.

jasiek

Here are correct settings: http://www.epesi.org/Mail_Server

ajb

[quote="Jasiek":fo5twd68]Here are correct settings: http://www.epesi.org/Mail_Server[/quote:fo5twd68]
But I think that pmaxx was talking about Roundcube settings 😉

pmaxx

Greetings, and sorry for the delayed response!

Yes Adam, I'm trying to setup Roundcube in a user account to access gmail. I have filed a trouble ticket at my vps host because I'm using the same pramaters you (and gmail) suggest, but it isn't working. My only concern is the ssl://imap.gmail.com in the Roundcube error log (from my first post).

I tried to login to gmail with good server info but bad login credentials, but I still get a "connection timed out" error. I'll post the results of that ticket when this is resolved. BTW, I'm not using 2 step verification.

Regards,
Paul

pmaxx

Greetings;

It was as I expected, the vps hosting company had closed port 993. I had them open it back up and all is well!

For the information of others, Gmail also blocked logins from my vps instance after port 993 was opened. In the roundcube error logs, there was text saying to login to the account from a web browser. I received this in an email from Gmail:

"Someone recently used your password to try to sign in to your Google Account xxxx@gmail.com. This person was using an application such as an email client or mobile device.

We prevented the sign-in attempt in case this was a hijacker trying to access your account..."

The email listed the IP address of my vps, and the time of the attempted login. It directed me to go to special google url and sign in. After I signed in I was asked if I wanted to allow the other "device" to sign in. I clicked yes, and now it works. I can access gmail from within Epesi.

Gmail added a few extra steps to get this going, but I appreciate the added security.

Thanks Epesi team, for creating and supporting such a wonderful application!

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