We are missing a template feature in all actions. We tried Clone and Click 2 Fill but the results were clumsy - this features are very hard to work with because you have to find a task, ticket, ... first and then you can make a clone. It would be very nice if you could save an action as template and while creating next one you would just have to select a desired template from the drop box. Or do you have any other suggestions how can we simulate templates?
Thanx.
PS
Possible solution: We are going to try to create dummy records with a specific name (with underscore sign before name) and after that, while creating a new record, we will just have to filter this records out and then use a clone feature.