OK, you can`t give any instruction w/o data. I did not consider that.
Attached is the Information I collected.
Log files: The log files at the Provider don`t contain ane entry o EPESI
Log files of PHP: Not accessible.
How should I modify the config.php in order to get any message? I have set the debug "on" but as soon as I press "Register" I have the Screen as mentioned first.
Thks for and advice
R.H.
Attachment with data:
Troubleshooting guide:
- can you run simple phpinfo script?[color=#FF0000:2uznf7n9] Yes,[/color:2uznf7n9] running in the root directory
- do you have any other php scripts/applications installed on the same server? Are they working? [color=#FF0000:2uznf7n9]Yes,[/color:2uznf7n9] WORDPRESS and EPESI running
- are you installing epesi using easyinstall or standard (full download) method? [color=#FF0000:2uznf7n9]Easyinstall,[/color:2uznf7n9] pointing browser into epesi directory
- was installation successful? Did you get any errors during setup? [color=#FF0000:2uznf7n9]Yes, successful, no errors
- was data directory populated? Yes[/color:2uznf7n9]
- did epesi setup create any tables in the database specified? [color=#FF0000:2uznf7n9]Yes
[/color:2uznf7n9]- inspect firstrun log file and post it here See below
- try the minimum setup - CRM - you can always add other modules later. [color=#FF0000:2uznf7n9] EPESI is functioning[/color:2uznf7n9]
- try to use epesi without any modifications, especially renaming fields, adding custom ones, etc. [color=#FF0000:2uznf7n9]Added only 3 groups for contacts. No further modifications[/color:2uznf7n9].
PHP environment check
Data directory is writeable OK
PHP version: 5.5.8 OK
Curl loaded OK
EPESI config.php
epesi version: 1.6.0
epesi revison: 20140710
Database Name: 2862759db2
Database Driver: mysqlt
epesi Local Dir: /home/.sites/79/site3763/web/gafeiascrm
epesi Dir: /gafeiascrm/
epesi URL: http://www.hattinger.co.at/gafeiascrm
System Timezone: Europe/Vienna
Debug: NO
Module Times: NO
Display sql queries processing times: NO
Strip output html from comments: NO
Display additional error info: YES
Report all errors (E_ALL): YES
GZIP client web browser history: YES
Reducing Transfer: YES
Minify Encode: YES
Minify sources: NO
Suggest Donation: YES
Check epesi version: YES
JS Output: NO
Set Session: YES
Read Only Session: NO
Mobile Device: NO
First Run: YES
Hosting Mode: NO
Trial Mode: NO
Demo Mode: NO
Firstrun.log:
2014-08-25 23:25:26: installing "Base" ...
2014-08-25 23:25:32: done (5.849662065506s).
2014-08-25 23:25:32: creating admin user ...
2014-08-25 23:25:32: done (0.0030639171600342s).
2014-08-25 23:25:32: setting mail server ...
2014-08-25 23:25:32: done (0.0013158321380615s).
2014-08-25 23:25:32: Installing modules ...
* 2014-08-25 23:25:32 - Applets/Calc (0.078462839126587s)
* 2014-08-25 23:25:32 - Applets/Clock (0.038708209991455s)
* 2014-08-25 23:25:32 - Applets/Google (0.10901594161987s)
* 2014-08-25 23:25:32 - Applets/Host (0.035938024520874s)
* 2014-08-25 23:25:32 - Applets/Note (0.10482311248779s)
* 2014-08-25 23:25:33 - Applets/RssFeed (0.017639875411987s)
* 2014-08-25 23:25:33 - Applets/Calc (0.00016093254089355s)
* 2014-08-25 23:25:33 - Applets/MonthView (4.1807088851929s)
* 2014-08-25 23:25:37 - Apps/ActivityReport (0.13619208335876s)
* 2014-08-25 23:25:37 - CRM/Contacts (0.00013399124145508s)
* 2014-08-25 23:25:37 - CRM/Roundcube (0.56589913368225s)
* 2014-08-25 23:25:38 - CRM/Contacts/Activities (0.10030579566956s)
* 2014-08-25 23:25:38 - CRM/PhoneCall (0.34559893608093s)
* 2014-08-25 23:25:38 - CRM/Calendar (0.00018215179443359s)
* 2014-08-25 23:25:38 - CRM/LoginAudit (0.024761199951172s)
* 2014-08-25 23:25:38 - CRM/Tasks (0.28086614608765s)
* 2014-08-25 23:25:38 - CRM/WhoIsOnline (0.19141888618469s)
* 2014-08-25 23:25:39 - CRM/Followup (0.016328811645508s)
* 2014-08-25 23:25:39 - CRM/Meeting (0.25284385681152s)
* 2014-08-25 23:25:39 - Tools/SetDefaults (0.015347003936768s)
* 2014-08-25 23:25:39 - Tools/SessionKeeper (0.072580099105835s)
* 2014-08-25 23:25:39 - Apps/Shoutbox (0.13357305526733s)
* 2014-08-25 23:25:39 - Base/About (0.084562063217163s)
2014-08-25 23:25:39: done (6.8788850307465s).
2014-08-25 23:25:39: Refreshing cache of modules ...
2014-08-25 23:25:42: done (2.6726779937744s).
2014-08-25 23:25:42: Creating cache of template files ...
2014-08-25 23:25:46: done (4.2736248970032s).
2014-08-25 23:25:46: Updating translation files ...
2014-08-25 23:25:54: done (7.5077209472656s).
As for LOG Files: The only file accessible to me is the error log at the provider. There are no entries related to EPESI.