White page after update from 6.0 to 6.1

ferithon

Hi,
i have update (by ftp) EPESI from 6.0 to 6.1...updating process finish with a White page but without error (maybe).

Now whene i open EPESI it appears only a White page.

If i go to the EPESI/admin page admin menu appears ok...i have try to execute Patches menu but nothing....WHITE PAGE remains.

Can you help me??

tnx

ferithon

P.S.

i have another directory in my server (backup of 6.0 version) and if i open it all is ok....

jasiek

Please read this first: viewtopic.php?f=3&t=496

ferithon

[quote="Jasiek":1r31qok9]Please read this first: viewtopic.php?f=3&t=496[/quote:1r31qok9]

Hi,

i have activate all display error, disabled cache of files and set data directory with 775 permission...
...using admin tools php info is:

PHP environment check

Data directory is writeable OK
PHP version: 5.4.31 OK
Curl loaded OK

EPESI config.php

epesi version: 1.6.1
epesi revison: 20140913
Database Name: unisincr_crmwip
Database Driver: mysqlt
epesi Local Dir: /home/unisincr/public_html/crmwip
epesi Dir: /crmwip/
epesi URL: http://unisincrm.net/crmwip/
System Timezone: America/Chicago
Debug: NO
Module Times: NO
Display sql queries processing times: NO
Strip output html from comments: NO
Display additional error info: YES
Report all errors (E_ALL): YES
GZIP client web browser history: YES
Reducing Transfer: YES
Minify Encode: YES
Minify sources: YES
Suggest Donation: NO
Check epesi version: YES
JS Output: NO
Set Session: YES
Read Only Session: NO
Mobile Device: NO
First Run: YES
Hosting Mode: NO
Trial Mode: NO
Demo Mode: NO

Can you help me?
Where can i find log file??? to post them??

tnx a lot

p.s.
if is ok to resolve problem i post html of White page:



<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.1//EN" "http://www.w3.org/TR/xhtml11/DTD/xhtml11.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

		<head profile="http://www.w3.org/2005/11/profile">

		<link rel="icon" type="image/png" href="images/favicon.png" />

		<link rel="apple-touch-icon" href="images/apple-favicon.png" />

		<title>EPESI</title>

		<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

		<meta http-equiv="X-UA-Compatible" content="IE=edge" />

		<meta name="SKYPE_TOOLBAR" content="SKYPE_TOOLBAR_PARSER_COMPATIBLE" />

        <meta name="robots" content="NOINDEX, NOARCHIVE">

		<script type="text/javascript" src="serve.php?f%5B0%5D=libs%2Fprototype.js&f%5B1%5D=libs%2Fjquery-1.7.2.min.js&f%5B2%5D=libs%2Fjquery-ui-1.10.1.custom.min.js&f%5B3%5D=libs%2FHistoryKeeper.js&f%5B4%5D=include%2Fepesi.js&amp;1410617696"></script>

		<link type="text/css" href="serve.php?f%5B0%5D=libs%2Fjquery-ui-1.10.1.custom.min.css&amp;1410617696" rel="stylesheet"></link>

		<style type="text/css">

						#epesiStatus {

  				/* Netscape 4, IE 4.x-5.0/Win and other lesser browsers will use this */

  				position: fixed;

  				left: 50%; top: 30%;

                margin-left: -280px;

  				/* all */

  				/*background-color: #e6ecf2;*/

  				background-color: white;

				border: 5px solid #336699;

				visibility: hidden;

				width: 560px;

				text-align: center;

				vertical-align: middle;

				z-index: 2002;

                color: #336699;

				overflow: hidden;

				

				/* css3 shadow border*/

				-webkit-box-shadow: 1px 1px 15px black;

				-moz-box-shadow: 1px 1px 15px black;

				box-shadow: 1px 1px 15px black;

				/* end css3 shadow border*/

				

				/* border radius */

				-webkit-border-radius: 6px;

				-moz-border-radius: 6px;

				border-radius: 6px;

				/* end border radius */

			}

			#epesiStatus table {

				color: #336699;

				font-weight: bold;

				font-family: Tahoma, Verdana, Vera-Sans, DejaVu-Sans;

				font-size: 11px;

				border: 5px solid #FFFFFF;

            }

		</style>

			</head>

	<body  >

		<div id="body_content">

			<div id="main_content" style="display:none;"></div>

			<div id="debug_content" style="padding-top:97px;display:none;">

				<div class="button" onclick="$('error_box').innerHTML='';$('debug_content').style.display='none';">Hide</div>

				<div id="debug"></div>

				<div id="error_box"></div>

			</div>

			

			<div id="epesiStatus">

				<table cellspacing="0" cellpadding="0" border="0" style="width: 100%;">

					<tr>

						<td><img src="images/logo.png" alt="logo" width="550" height="200" border="0"></td>

					</tr>

					<tr>

						<td style="text-align: center; vertical-align: middle; height: 30px;"><span id="epesiStatusText">Starting epesi ...</span></td>

					</tr>

					<tr>

						<td style="text-align: center; vertical-align: middle; height: 30px;"><img src="images/loader.gif" alt="loader" width="256" height="10" border="0"></td>

					</tr>

				</table>

			</div>	

		</div>

        		<script type="text/javascript">Type: E_WARNING (2)<br>Message: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/unisincr/public_html/crmwip/index.php:91)<br>File: /home/unisincr/public_html/crmwip/include/session.php<br>Line=239<br />error backtrace:<br />[PHP core called function]<br />&nbsp;&nbsp;&nbsp;&nbsp;function called: handle_epesi_error(2, "session_start(): Cannot send session cache limiter - headers already sent (output started at /home/unisincr/public_html/crmwip/index.php:91)", "/home/unisincr/public_html/crmwip/include/session.php", 239, Array (#41))<br /><br />File: /home/unisincr/public_html/crmwip/include/session.php<br />&nbsp;&nbsp;&nbsp;&nbsp;line 239<br />&nbsp;&nbsp;&nbsp;&nbsp;function called: session_start()<br /><br />File: /home/unisincr/public_html/crmwip/init_js.php<br />&nbsp;&nbsp;&nbsp;&nbsp;line 20<br />&nbsp;&nbsp;&nbsp;&nbsp;function called: require_once("/home/unisincr/public_html/crmwip/include/session.php")<br /><br />File: /home/unisincr/public_html/crmwip/index.php<br />&nbsp;&nbsp;&nbsp;&nbsp;line 189<br />&nbsp;&nbsp;&nbsp;&nbsp;function called: require_once("/home/unisincr/public_html/crmwip/init_js.php")<br /><br /><hr>

jasiek

[quote:31f8oe5w]Where can i find log file?[/quote:31f8oe5w]

I don't know. I don't know what OS you have, how it is configured, etc.
phpinfo should give you a path to php error logs.

Do you know how to use google? http://bit.ly/1rlR31b

ferithon

[quote="Jasiek":11ppr9fp][quote:11ppr9fp]Where can i find log file?[/quote:11ppr9fp]

I don't know. I don't know what OS you have, how it is configured, etc.
phpinfo should give you a path to php error logs.

Do you know how to use google? http://bit.ly/1rlR31b[/quote:11ppr9fp]

I hope to understand...sorry but i'm not expert

I use Windows 8.1 with browser IE11 and FIREFOX...my crm is installed on VPS by SITE5.com...

my php.ini file is:

magic_quotes_gpc = Off

memory_limit = "64M"

my .htaccess file is:

Options -Indexes

#SecFilterEngine Off

#if your server is running php as cgi/fastcgi you should set following directive instead of above php_value/flag

#SetEnv PHPRC /your/epesi/root/directory/php.ini

my htaccess.txt file is:

Options -Indexes #SecFilterEngine Off #if your server is running php as apache module: php_value memory_limit "64M" php_flag magic_quotes_gpc off #if your server is running php as cgi/fastcgi you should set following directive instead of above php_value/flag #SetEnv PHPRC /your/epesi/root/directory/php.ini

<IfModule mod_alias.c> RedirectMatch 404 /\\.svn(/|$) RedirectMatch 404 /\\.git(/|$) </IfModule>

my error_log file is:

[02-Sep-2013 08:18:12 America/Chicago] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 4 bytes) in /home/unisincr/public_html/crm/modules/Utils/RecordBrowser/RecordBrowserCommon_0.php on line 156

[02-Sep-2013 08:21:11 America/Chicago] PHP Fatal error:  Allowed memory size of 268435456 bytes exhausted (tried to allocate 128 bytes) in /home/unisincr/public_html/crm/modules/Utils/RecordBrowser/RecordBrowserCommon_0.php on line 1379

[07-Sep-2013 06:11:06 America/Chicago] PHP Fatal error:  Missing defined DATABASE_HOST in data/config.php. in /home/unisincr/public_html/crm/include/config.php on line 14

[07-Sep-2013 06:11:48 America/Chicago] PHP Fatal error:  Missing defined DATABASE_HOST in data/config.php. in /home/unisincr/public_html/crm/include/config.php on line 14

[09-Sep-2013 06:19:16 America/Chicago] PHP Parse error:  syntax error, unexpected T_STRING in /home/unisincr/public_html/crm/admin/modules/EpesiShell.php(28) : eval()'d code on line 1

[09-Sep-2013 06:19:30 America/Chicago] PHP Parse error:  syntax error, unexpected T_STRING in /home/unisincr/public_html/crm/admin/modules/EpesiShell.php(28) : eval()'d code on line 2

[09-Sep-2013 06:24:24 America/Chicago] PHP Parse error:  syntax error, unexpected T_CONSTANT_ENCAPSED_STRING in /home/unisincr/public_html/crm/admin/modules/EpesiShell.php(28) : eval()'d code on line 2

[09-Sep-2013 06:27:10 America/Chicago] PHP Parse error:  syntax error, unexpected $end, expecting T_VARIABLE or T_DOLLAR_OPEN_CURLY_BRACES or T_CURLY_OPEN in /home/unisincr/public_html/crm/admin/modules/EpesiShell.php(28) : eval()'d code on line 2

[07-Oct-2013 12:41:30 America/Chicago] PHP Fatal error:  Missing defined DATABASE_HOST in data/config.php. in /home/unisincr/public_html/crm/include/config.php on line 14

[07-Oct-2013 12:42:20 America/Chicago] PHP Fatal error:  Missing defined DATABASE_HOST in data/config.php. in /home/unisincr/public_html/crm/include/config.php on line 14

[07-Oct-2013 12:45:58 America/Chicago] PHP Warning:  require_once(data/config.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/unisincr/public_html/crm/include/config.php on line 13

[07-Oct-2013 12:45:58 America/Chicago] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'data/config.php' (include_path='libs/minify:libs/MDB2:libs:.:.:/usr/lib/php:/usr/local/lib/php') in /home/unisincr/public_html/crm/include/config.php on line 13

[07-Oct-2013 12:49:00 America/Chicago] PHP Warning:  require_once(data/config.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/unisincr/public_html/crm/include/config.php on line 13

[07-Oct-2013 12:49:00 America/Chicago] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'data/config.php' (include_path='libs/minify:libs/MDB2:libs:.:.:/usr/lib/php:/usr/local/lib/php') in /home/unisincr/public_html/crm/include/config.php on line 13

[07-Oct-2013 12:58:42 America/Chicago] PHP Warning:  require_once(data/config.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/unisincr/public_html/crm/include/config.php on line 13

[07-Oct-2013 12:58:42 America/Chicago] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'data/config.php' (include_path='libs/minify:libs/MDB2:libs:.:.:/usr/lib/php:/usr/local/lib/php') in /home/unisincr/public_html/crm/include/config.php on line 13

[25-Sep-2014 04:18:01 America/Chicago] PHP Parse error:  syntax error, unexpected end of file in /home/unisincr/public_html/crmwip/modules/Utils/Attachment/AttachmentCommon_0.php on line 769

tell me if is necessary other file or what i have to do...tnx a lot and sorry for inconvenience

jasiek

From your PHP log:

This one is old from 07-Oct - don't worry about it.
[quote:xnwfrujh][07-Oct-2013 12:58:42 America/Chicago] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'data/config.php' (include_path='libs/minify:libs/MDB2:libs:.:.:/usr/lib/php:/usr/local/lib/php') in /home/unisincr/public_html/crm/include/config.php on line 13[/quote:xnwfrujh]

This is the first problem. Did you modify any code?
[quote:xnwfrujh][25-Sep-2014 04:18:01 America/Chicago] PHP Parse error: syntax error, unexpected end of file in /home/unisincr/public_html/crmwip/modules/Utils/Attachment/AttachmentCommon_0.php on line 769[/quote:xnwfrujh]

Compare this file (your local copy) with: https://github.com/Telaxus/EPESI/blob/m ... mmon_0.php
Did you overwrite your 1.6.0 installation with all files from 1.6.1? Try to download 1.6.1 again maybe to make sure that you have the latest and correct versions of all files.

Link to download:
https://github.com/Telaxus/EPESI/archive/master.zip
or
http://sourceforge.net/projects/epesi/

ajb

When I've opened your installation there is some issue with include/epesi.js file. It's code is missing. Definitely you've got some issues with files - permissions, missing files or something.

Regards,
Adam

ferithon

[quote="ajb":2t8tkl75]When I've opened your installation there is some issue with include/epesi.js file. It's code is missing. Definitely you've got some issues with files - permissions, missing files or something.

Regards,
Adam[/quote:2t8tkl75]

Which files i have to replace??? And Which permission i have to set for directories???

tnx a lot

ajb

You have to make sure that all files are identical with those from release package. FTP transfer may change line endings but it doesn't matter.
http://www.epesi.org/File_permissions

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