Can not access "e-mail accounts" settings

stragr

After upgrade to 1.80 i cannot access the "e-mail accounts", settings. It stack on "loading". Does anyone else has same problem. Can you help me?

jasiek

http://forum.epesibim.com/d/3267-roundcube-not-working-after-update

ajb

There is an issue with adding new account, but with the view it should be ok.

Could you please check the browser console for the return value of the request to the process.php file?

stragr

I am so sorry, i am new in forum and i didn't receive any notice.
"jasiek" roundcube is working. The "access" to view - edit - add accounts, is not working
"ajb" the return value is "alert('Invalid request');"

ajb

How do you reach this settings view? Please describe step by step. Maybe some screenshot will be helpful.

stragr

Hi.. Menu --> My Settings --> Control Panel (e-mail Account)

ajb

No problems here... You have to dig into system logs why you've got the issue.
Try data/logs/php_erors or any other system logs that will give some information. Also please make sure that you've got REPORT_ALL_ERRORS turned on in the config.php

stragr

Config.php:
/
Display errors on page. *****************************************
/
define('DISPLAY_ERRORS',1);
/
Notify all errors, including E_NOTICE, etc. Developer should use it!
*/
define('REPORT_ALL_ERRORS',1);

The file php_errors can not be updated. It is old one from August. After that nothing else.
I got a message "History error". Does that mean anything to you?

ajb

In fact not too much...
Please open /admin -> "Disable modules" and make sure that all modules are enabled.

stragr

ajb hi..

Finally i got error. Undefined index: HTTP_USER_AGENT File: ......\include\misc.php (416)

if(stristr($SERVER['HTTP_USER_AGENT'],'windows')&&!(stristr($SERVER['HTTP_USER_AGENT'],'windows ce')||stristr($SERVER['HTTP_USER_AGENT'],'windows mobile')||stristr($SERVER['HTTP_USER_AGENT'],'palm'))){
return false;

What is this? And now doesn't work also the "Contacts". It stacks on "loading".

ajb

It means that your browser doesn't send User-Agent header.
You can stub detection of mobile device returning false.

function detect_mobile_device(){
    return false;
... leave previous code as it is

And test if it helps you to get EPESI working.

stragr

Like this, at the end? Correct?
If yes, it is still not open , loading the contacts too. What happened with the last version?

stragr

Also , while update i am getting error:

Exception occured: Checksum mismatch. Downloaded=da39a3ee5e6b4b0d3255bfef95601890afd80709, should be=33c3bb2c0c0ff5789cc44997388e26cd9ea5be7c

stragr

And in file PHP errors, there is a new one:
2016-11-22 05:37:59 E_NOTICE (8): Undefined index: HTTP_USER_AGENT
File: C:\xampp\htdocs\epesi\include\misc.php (416)

2016-11-22 14:45:27 Type: E_ERROR (1)
Message: Class 'phpFastCache\CacheManager' not found
File: C:\xampp\htdocs\epesi\include\cache.php
Line=34
error backtrace:
[PHP core called function]
function called: check_for_fatal()

ajb

I wrote you a code in my post. You have to put return at the beginning of the function. Please read carefully.

You shouldn't get cachemanager issue with the latest 1.8.1 rev.20161121 version. If you do, then you've got some issues with the update.

On some hostings auto update doesn't work because of some issues with file downloading - e.g. your server doesn't allow to redirect (which is made by sourceforge).

stragr

Mr AJb,
The problem is not solved... I want to try reinstall the Epesi. Can you help me what kind of Back Up to take to restore again after all the settings? The first is the database. Anything else?

ajb

Make a copy of data directory and dump database sql. Also all additional modules you have.

Then make a fresh install with other database set. Test if everything works properly on the clean install.
Then replace data directory with the backed up one, adjust database name in the config.php file. Apply proper permissions to files and run themeup procedure from the /admin panel.

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