Issue with adding email addresses

ylem99

I tried to add multiple email addresses to different contact but constantly receive the following error message :

(Error field not defined in smarty template, unable to fill error_libs_qf_5ea19c4e0fe2a91c1009a0bffa6485a5_nickname_text' with error: 'Field required')

I do understand that i have to fill the nickname field but as you see in the screen capture, the field does not appear. Can you help. Thank you.

jasiek

Did you disable any of the fields? Go to Administrator-> Data -> Record Browser and edit recordset
Mail addresses (rc_multiple_emails)
Make sure, that you have a field called Nickname.

nnader

We are working on this issue, it appears it occurs in the latest 1.8.2 release. We apologise for the inconvenience and we will inform you when this has been resolved.

nnader

We have found the issue. This is due to RecordBrowsers 'enable_quick_new_records' option in the mail addon.
I do not recommend this, but if you need this urgently and you are comfortable with modifying the code, you can make a quick fix and comment line 290 in <you_epesi_dir>/modules/CRM/Mail/Mail_0.php so it looks like this:

		//		$rb->enable_quick_new_records();

We will work on this in the mean time and most likely release a new revision with a fix to this.
We apologize.

ylem99

jasiek:
I checked the nickname properties and and there all set properly.

nnader:
Thanks for your help.
I do need the option to add email, but luckely it's not a day one priority. I'll be waiting the fix in the next update.

Thanks to both of you for quick respone.

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