[unknown] I am truly sorry but due to my tremendous workload I was unable to even get to your server.
Please use it - change passwords as necessary to prevent previous credentials to work.
Truly the earliest that I can get any work done on your problem would be after the New Year of 2019. I am really sorry but I just can not spare any time at this moment. If my offer still will be of interest to you please contact me the fist week of January of 2019.